Help Desk CentreDesk for Access 6.101

Merging Technologies in Business \ Misc. Inf. Tools

Help Desk CentreDesk for Access 6.101

HelpDesk software is shared by all members of a support area. The most important being first point of contact for the helpdesk; (the staff that receive job requests for later resolution), where accuracy and appropriate decision making must be quick and efficient. Helpdesk software generally provides a common database that is used by support staff to provide professional and prompt service. Information can be collected, shared and used to...


   
 
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