HelpBox is a 100% webbased helpdesk solution that assists in managing all incoming service requests and support calls. HelpBox helps assign these requests and calls to different resources according to priority, problem type and technical skills. This helps companies resolve problems faster. HelpBox expedites workflows by improving. Free download of HelpBox 3.6, size 63.80 Mb.
TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more.TaskPool is a web-based system for handling various types of requests. Requests can be:
* Service request: use TaskPool as a.
Free download of TaskPool 2.4, size
43.95 Mb.
An easy way for office and helpdesk messaging in local area network and internet. Infoband is a compact ticker to deliver news to the desktop. Groups, perodic news, sound User & Winlogon desktop and more. Infoband is now interactive.. Free download of bestinformed 4.7.0.3, size 40.02 Mb.
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be. Free download of Public Folder HelpDesk 10.1, size 10.90 Mb.
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be. Free download of Public Folder HelpDesk for Outlook 10.0, size 8.99 Mb.
CentreDesk Repair is a multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken.Easily assign logs to technicians Time tracking (calculates holidays and working. Free download of HelpDesk CentreDesk Repair 5.303, size 5.70 Mb.
The most professional PHP shopping cart on the market currently comes with Content Management System and Helpdesk Support system. Setting up this software bundle is always an easy thing to do with Install Wizard. Enterprise version also includes Premium Customers Support program. Some of its key features include: Shopping Cart with. Freeware download of ViArt Shop Free Shopping Cart 2.5.3, size 2.49 Mb.
The most professional PHP shopping cart on the market currently comes with Content Management System and Helpdesk Support system.Setting up this software bundle is always an easy thing to do with Install Wizard.Enterprise version also includes Premium Customers Support program. Some of its key features include: Shopping Cart with. Free download of ViArt Shop PHP Shopping Cart 3.5, size 9.14 Mb.
The Alchemist - logic puzzle game for mind and soul that's both challenging and fun! Welcome to the enigmatic world of Alchemy - mysterious and luring science! The Alchemist will take you there choosing an easy and exciting way. You will get to his eerie laboratory full of various vials filled with multi-colored liquids. Try to. Free download of Alchemist 1, size 10.68 Mb.
An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate,. Free download of SupportCalls with Outlook 2.3, size 23.09 Mb.
HotScreen enhances your windows printscreen function. It takes an image of your screen, active window or work area and sends it where you want. You can use it to: Save an image of the screen as a jpeg or bmp. For documentation for example. Send by email a jpeg of the active window to get help from your support desk. Print the work area in flash to. Free download of HotScreen 1.0, size 1.66 Mb.
Web Based Collaborative Intranet and Extranet Busineess Portal for Sharing Information and Files and Secure Communication. IBN includes a wide range of powerful project management collaborative tools: manage projects, upload files, follow the discussions, share a common calendar, and collaborate easier to ensure project success, MS Project. Free download of IBN Web Project Management Software 4.7.54, size 32.30 Mb.
AMC Presentation Wizard builds self-displaying, interactive slide shows, catalogues, brochures, clickable advertisements, distributable portfolios and other multimedia Windows applications. Accomplish almost anything with a few mouse clicks. Your presentations will become Windows EXE files - executables that will display on any Windows system. Free download of AMC Presentation Wizard 2.0a.57, size 9.90 Mb.
It gives developer create Live presentations, Helpdesk support, On-demand software training more easy. Record screen activity, mouse movement to avi (uncompressed)/(compressed using any available codec) , or wmv files.. User define playback frame rate to speed up or slow down playback. Capture screen from specific window handle.. Free download of Screen2Video Screen Record Cap ActiveX 5.07, size 61.00 Kb.
Web based live customer support utility allows to perform real time browser based text chat with your website visitors, which enables your several technical support staff to give maximum online helpdesk support to clear their queries and satisfy them in completing the business sales process quickly and conveniently. Real time live. Free download of Multi Operator Chat Tool 2.0.1.5, size 1.21 Mb.
Netman enterprise trial edition brings in a tool which combines personal productivity with enterprise level applications. It has tools for work group communication, network monitoring and asset management. While one can use it as reminder/to-do list tool for personal use, it allows work group to communicate instantly and effectively and Network. Free download of Netman Enterprise Trial 3.5, size 6.11 Mb.
FastRequest- All in one: Work order&help desk&web form software.FastRequest is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (check boxes, combo box, text box, text areas, cases of options, etc…).
You can create your own service requests form.
Free download of FastRequest 7.0.3, size
49.17 Mb.
If you are looking for a viable solution to providing complete and constant customer support, then KBlance Is just for you! KBlance is a php knowledgebase, also known as an instant faq system, which provides your customers with instant, easy and quick support. With KBlance installed on your website, you can greatly reduce load on your support staff. Free download of Knowledge Base System 3.0, size 1.02 Kb.
Almost every aspect of modern business is or will become automated in the nearest future. Reliable and tireless computers replace human beings at routine tasks providing faster overall business operation.While many innovations are coming into use day after another, electronic mail is still the most utilized technology, so far. We use e-mail as a. Free download of Advanced Email Parser Lite 1.23, size 4.38 Mb.
Network Anywhere. Control your PC from anywhere. Easy remote access to your PCs with No monthly contracts, No Monthly fees. Control 1 to 1,000 PCs effortlessly. Using Network Anywhere, you can now control your home or office pc. Technology Managers can manage pcs effortlessly. Our 1 click install and uninstall process makes the job simple. Simply. Freeware download of Network Anywhere 4_20_2005, size 9.22 Kb.