Aegis Service Desk is an ITIL based service management system.Aegis Service Desk focuses on providing high quality services with a particular focus on Customer relationships. This means that the IT organization should provide. Free download of AEGIS Service Desk 7.12, size 40.69 Mb.
Ensure your success in ITIL certification exam with Whizlabs preparation kit. Backed by Unique and Industry-best ?Unconditional 150% Test PASS Guarantee?, the kit contains 5 full length simulated mock exams and interactive quiz (over 200 questions) on the real exam pattern. The advanced features like Adaptive Testing, Intelligent. Free download of Whizlabs ITIL Preparation Kit 6.0.1, size 4.66 Mb.
Asset Navigator is an integrated Help Desk and IT Service Management solution that enables you to streamline all aspects of your IT infrastructure - from Service Management to automated Asset Management and Network Administration.IT. Freeware download of Asset Navigator 4.5, size 26.76 Mb.
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows. Free download of SupportPortal 3.0, size 2.90 Mb.
JiJiTechnologies Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs,. Freeware download of JiJiTechnologies Password Reset 3.1.2, size 4.28 Mb.
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage,. Freeware download of VersaSRS Help Desk 3.2.2, size 20.00 Mb.
QUAD Help Desk was designed to be a very simple, easy to learn, easy to use, easy to afford program for customer service. Multi user ready at no additional cost, QUAD Help Desk provides basic functionality that does not require consultants to help you install and learn the program. Your CSRs will. Free download of QUAD Help Desk 2008 1.0, size 11.30 Mb.
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help. Free download of The Help Desk Toolkit 2.5, size 4.49 Mb.
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web. Free download of Help Desk for IIS 2.1, size 4.31 Mb.
TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more.TaskPool is a web-based system for handling various types of requests. Requests can be:
* Service request:.
Free download of TaskPool 2.4, size
43.95 Mb.
FireScope Business Service Management, Business-Edition (BE) is the first BSM solution on the market available as a free, downloadable trial. Everything you need to better align IT with the business is included in this 400 meg virtual machine. The trial has no feature restrictions, just a 28-day, 100 asset. Free download of FireScope BSM:BE 2.1.4, size 462.43 Mb.
Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any. Free download of Computer Admin Pro 3.72, size 8.81 Mb.
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and. Free download of Public Folder HelpDesk 10.1, size 10.90 Mb.
Cool Desk is a virtual desktop manager. Ever you wished you had several screens on your computer at once? Then cool desk is for you. Cool Desk allows you to create up to 9 virtual desktops with the ability to have unique windows on each of them. This desktop manager window is skinnable, and allows. Free download of Cool Desk 1.0, size 1.09 Mb.
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account&Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering. Freeware download of ManageEngine SupportCenter Plus 6.5, size 32.83 Mb.
FastRequest- All in one: Work order&help desk&web form software.FastRequest is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (check boxes, combo box, text box, text areas, cases of options, etc…).
You can create.
Free download of FastRequest 7.0.3, size
49.17 Mb.
A web based help desk solution add-in for MS Outlook for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so reduces overall costs. Quick to install & simple to deploy into your existing. Free download of Web Based Helpdesk Add-In for MS Outlook 5.9.337, size 652.29 Kb.
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with. Free download of VueChat Customer Service 1.5, size 3.48 Mb.
An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate,. Free download of SupportCalls with Outlook 2.3, size 23.09 Mb.
AET Help Desk is a web based help desk system designed for multiple purposes.Excellent for support-, sales- and information- staff to manage and present information.Complete with case/ticket tracking. Database system consisting of MySQL (installed simultaniously).Easy to install, browse and administrate.Easy and. Free download of AET Help Desk 3.0, size 8.51 Mb.
