Service Level Calculator
It's a high-speed HelpDesk/Service Desk system what include next workflows:
- Request Management
- Incident Management
- Problem Management
- Change Management
- Service Asset and Configuration Management
- Service-Level Management
- Knowledge Management
Jet Service Desk main module. Free download of Jet Service Desk 1 63, size 3.93 Mb.
Lighting Level Calculator is a tool to calculate the level of lighting in a room. The Lumens of different popular lamps are provided in this calculator, so that entry of this data is made easy and you do not have to look up this information every time. The calculations are based on the room cavity ratio. You have to input the length, width and. Free download of Lighting Level Calculator 3.0, size 0 b.
The Service Level Dashboard Management Pack for Operations Manager 2007 assists you in tracking, managing, and reporting on your line-of-business (LOB) application service level compliance. It displays a list of applications and their performance and availability against a target SLA.
The application or service is defined using the. Free download of Service Level Dashboard Management Pack for System Center Operations Manager 2007 6.0.6278.6, size 0 b.
This is a simple and elegant tip calculator that also keeps track of your restaurant spending. Three service level settings exist for a fast calculation of the total plus tips.
Phone camera can be used to take a snapshot of the bill, this is saved along with your bill total, tips, service level, and party size.
These tracked. Free download of Tippon 184.108.40.206, size 1.05 Mb.
Small and simple, FCC DNS Grade is a tool that can be used to classify the DNS service level from Resolver.
FCC DNS Grade is a cross-platform instrument that's been designed in the Java programming language, and can be very useful if you need to evaluate a Resolver's DNS service level.
. Freeware download of FCC DNS Grade 0.9.7, size 0 b.
ALCOMA Link Calculator is a useful tool for installation of microwave point-to-point links. It contains fade margin calculator, RX Level calculator or antenna gain calculator for freqency bands up to 80 GHz. It also includes database of ALCOMA microwave links with all necessary parameters for the calculation - threshold sensitivities, transmission. Freeware download of ALCOMA Link Calculator 220.127.116.11, size 1.05 Mb.
Veeam Monitor leverages Veeam Business View™ to enable performance monitoring, alerting and reporting for virtual machine groups based on criteria such as business unit, department, location, purpose, service-level agreement or any other criteria you define.
This ability to perform business-centric monitoring helps to. Free download of Veeam Monitor 18.104.22.1681, size 3.24 Mb.
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive products, CC-Logic offers these widely used functions. Freeware download of ErlangXLS 1.0, size 269.31 Kb.
Trouble Ticket System supporting Multiple Departments, Clients, Levels, automatic generation of tickets, Reporting, and Service Level Agreement Monitoring for tickets not completed within a specified timeframe, online documentation. I have been working o
Super Trouble Ticket System 1.0 License - GNU General Public License (GPL). Freeware download of Super Trouble Ticket System 1.0, size 0 b.
Provide an ICT (Information and Communication Technology) services monitoring environment based on free solutions and processes using open standards to ensure service production according to SLAs (Service Level Agreements) established with customers.. Freeware download of Farol 1.0, size 0 b.
Bestellen Sie elegante und auch aussergewohnliche Schuhmode beim Spezialisten fur Alles von PleaserUSA - Higher Heels! Kurze Lieferzeiten, faire Preise, Beratung und ein hoher Service-Level zeichnen unseren Dienst aus. Willkommen!. Freeware download of Higher Heels 4.5.0, size 17.30 Mb.
The global drinking community for friends of the liquid fun!
Show your friends where and what you are drinking and how drunk you are with the integrated alcohol level calculator!
Use the handy tab-feature so you don't forget how many drinks you had when the waiter comes up.
On the binge map you can track your path through the. Freeware download of Binge Buddy 22.214.171.124, size 6.29 Mb.
Need to know how much GST you are paying on any purchase?
NewZealandGST (Goods and Service Tax) Calculator is a simple application to calculate GST on your purchase.
Even if the prices are listed as excluding GST, you can calculate the true cost that you will be paying.
To calculate how much GST is included in the price, type. Free download of NewZealandGST 126.96.36.199, size 1.05 Mb.
Achieve comprehensive service management processes for incident, problem, change, configuration, availability, release, contract, catalog-based requests and service level management.. Free download of ServiceManager for Windows 1.0, size 65.27 Mb.
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account&Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer. Freeware download of ManageEngine SupportCenter Plus 6.5, size 32.83 Mb.
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer. Free download of AdventnetManageEngine SupportCenter Plus 7.0, size 32.51 Mb.
An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist. Free download of SupportCalls with Outlook 2.3, size 23.09 Mb.
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes:
- Service Level Agreement (SLA) Template
. Free download of ITIL Service Management Toolkit (ITSM To 2.11, size 2.85 Mb.
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.
Web based: easy to install and use
Configurable service levels (SLA's)
Tracks. Free download of Support Incident Tracker for Windows 3.65, size 3.04 Mb.
An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically process incoming support request emails, assign relevant. Free download of Team HelpDesk for Outlook 6.2, size 56.44 Mb.