DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows. Free download of DEKSI HelpDesk 2.1, size 12.00 Mb.
FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one.FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request. Free download of FastRequest HelpDesk 7.0.4, size 49.17 Mb.
TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more.TaskPool is a web-based system for handling various types of requests. Requests can be:
* Service request:.
Free download of TaskPool 2.4, size
43.95 Mb.
HelpDesk OSP connects Outlook and SharePoint or Office Live and takes advantage of the best of the Microsoft products. This help desk application from site can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based. Free download of HelpDesk OSP, for Outlook and SharePoint 1.4, size 5.58 Mb.
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.A fully working trial version can be downloaded from the Download page. Registration costs just $49.0 Multiple suppoprt staff may share access to a common database hosted on a network. Free download of EasyDesk helpdesk 1.5.4, size 5.00 Mb.
CallTrackIT is a multi-user helpdesk package that enables you to fully manage, and track, all your helpdesk calls. It’s simple to operate and understand, yet fully capable with open call monitoring, customisable call searching and reporting, statistical information and built-in administrator functions to. Free download of CallTrackIT 1.0.5, size 0 b.
Fully functioning helpdesk software designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any web server running a Microsoft Windows. Free download of LBE Web Helpdesk 4.0.104, size 3.27 Mb.
HelpDesk for Outlook and SharePoint connects Outlook and SharePoint and takes advantage of the best of the two Microsoft products. This new help desk application from kalmstrom.com Outlook Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this. Free download of HelpDesk for Outlook and SharePoint 1.3, size 3.49 Mb.
EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record. Free download of EasyTrack 1.7, size 3.79 Mb.
Vuechat: The ultimate solution for Customer Service and CRM. Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communcations, Video Conference andthe Customer Relationship Management (CRM).Vuechat allows customers to contact your. Free download of Vuechat 1.2, size 3.32 Mb.
The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time. Free download of Queuing Model Excel 2.0, size 154.62 Kb.
HelpBox is a 100% webbased helpdesk solution that assists in managing all incoming service requests and support calls. HelpBox helps assign these requests and calls to different resources according to priority, problem type and technical skills. This helps companies resolve problems faster. HelpBox expedites. Free download of HelpBox 3.6, size 63.80 Mb.
Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work.. Free download of LBE Desktop Helpdesk 4.0.152, size 4.57 Mb.
If you do any tree services, such as removal, pruning, chipping or any other such services, this software is for you. Now you can keep track of all past tree service jobs. You can tell what customer hires you the most, or the least. Keeptrack of telephone numbers, addresses and much more info for. Free download of Tree Service 3.0, size 1.13 Mb.
An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate,. Free download of SupportCalls with Outlook 2.3, size 23.09 Mb.
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact. Free download of VueChat Customer Service 1.5, size 3.48 Mb.
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers,. Free download of SupportPortal 3.0, size 2.90 Mb.
Web based live customer support utility allows to perform real time browser based text chat with your website visitors, which enables your several technical support staff to give maximum online helpdesk support to clear their queries and satisfy them in completing the business sales process quickly and. Free download of Multi Operator Chat Tool 2.0.1.5, size 1.21 Mb.
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The. Free download of Easy-CSS 1.01, size 9.70 Mb.
If you are looking for a viable solution to providing complete and constant customer support, then KBlance Is just for you! KBlance is a php knowledgebase, also known as an instant faq system, which provides your customers with instant, easy and quick support. With KBlance installed on your website, you can greatly reduce load on. Free download of Knowledge Base System 3.0, size 1.02 Kb.
