Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and. Free download of Public Folder HelpDesk 10.1, size 10.90 Mb.
Adds lots of features to any Outlook Calendar. Book resources and supplies with Outlook and Exchange server. Multiple calendars can be shown. Mark an appointment with a mandatory project name or add booking of services (coffe, notepads etc) to the booking. All features highly customizable. Source code available for purchase for complete control.. Free download of Calendar Browser 6.0, size 4.64 Mb.
HelpDesk OSP connects Outlook and SharePoint or Office Live and takes advantage of the best of the Microsoft products. This help desk application from site can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on. Free download of HelpDesk OSP, for Outlook and SharePoint 1.4, size 5.58 Mb.
Plan and report your time in the Outlook Calendar. No extra application needed. Complete Outlook-based time reporting for workgroups. Work in your calendar as you normally would, but select one, two or three extra properties from dropdown to each appointment and send the appointment information directly into an MS Access or SQL database. Offline. Free download of TimeCard 4.3, size 10.49 Mb.
