call center solutin 1.0Callcentersolution in Utilities \ Misc. Utils.
call center solution is an application that groups together 3 software open source: a CRM (Sugarcrm), a software of management of tickets (OTRS) and a platform of telephone communication (Asterisk) |
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Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your...
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-call...
The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call...
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident! Statistical reporting helps you meet...
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution...
Inbound call center: Why and Why not? Every successful business reaches a point where they can no longer handle all of their customer requests or calls on their own. There are many reasons for the same. Some of them are: 1. Too many customers calling at the same time. 2. Customers calling at...
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
Easy-to-use Contact Manager for small business and home users that organizes your personal call center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse. It has the unique database structure: you can add...
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in...
This Gui Element is used by Voicent Call Center Manager to track and update statistics.
Would you like to record phone calls ? 'Red Call Recorder 1.0' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call,...
USB Monitor Pro is an effective and, at the same time, simple in use analyzer of USB traffic for Windows. It allows to monitor incoming and outgoing data of a USB device plugged into the computer. Main program features are: - Monitoring of data between USB device driver and the Host Controller...
Software which allows the user to recover and change a product key for Windows XP, Windows Vista, Microsoft Office and Norton Anti-Virus .This software also enables the user to change who the product is registered to.Ideal if;You need to change your Product key to a legal one, in order to receive...
Partition Recovery Bootable CD is the DOS Partition Recovery software for hard disk partition repair. It's designed to resolve the partition problems to recover the deleted, lost and corrupted FAT16, FAT32, NTFS, NTFS5, EXT2, EXT3, SWAP partitions on IDE, ATA, SATA, SCSI and removable hard...
Driver Whiz software quickly locates the most current drivers for your computer through a user-friendly interface and a database of over eleven million drivers. Driver Whiz saves you time and frustration in getting your computer up-to-date.
Call block for unwanted phone call with professional log software: Phone Calls Filter 1.0. Are you bothered with unwanted phone calls ? not anymore ! just set filters for incoming phone calls.. use categorized answering modes - such as: hanging up, personalized greetings etc... All based on...
Quick Recovery for Pen Drive Data Recovery Software is best undelete pen drive utility and more readable pen drive file recovery tools for formatted or re-formatted pen drives. Unistal Pen Drive Recovery Software shows all recoverable files and to copy recovered files on healthy disk drives....
Have you ever deleted a photo from your memory card or hard drive by mistake, or perhaps unplugged your camera from your PC before it was safe to do so, corrupting the data on the memory card ?The Photo Recovery Wizard is an easy to use application that allows you to recover lost, deleted,...
E-book software oriented for Hadith Prophet Muhammad s.a.w. Offer the 6 books of hadith including Sahih Bukhari, Sahh Muslim, Sunan Abi Daud, Sunan Al-Nasaie, Sunan Al-Tarmidzi and Sunan Ibnu Majah. Supported on non Arabic enabled environment. Text presented in Arabic and the interface is in...
FB Adder is a new Facebook Friend Adder tool to help you manage your growing Facebook profile. It can help you stay in contact with your friends and finding new friends has never been easier. FB Adder lets you easily locate friends using a name search, college search, business search and more.
