Exact Field Service 2.0
in Mobile \ Business
Provide your field service engineers mobile access to all relevant information they need combined in an intuitive app.
The Exact Field Service app makes it possible for service engineers to fully manage their service activities.
This app is part of the Exact Service Management solution.
With the Exact Field Service app, service engineers have all work order information, customer service history, documents, service parts info, manuals etc. available in the field.
Overview of planned service activities
Navigation to service address to optimize travel time
All information in hand for each service activity
Register the actual hours spent and materials used
Insight into detailed parts documentation leading to high first time fix rate and best possible service
View configuration details
View service history, repairs, warranties and more of the service configuration
Link pictures to the service activity
Have the customer sign off on service activities
The service report including customer signature stored as PDF
E-mail service slip directly to the customer from the iPad
The signed service order is ready for approval and can directly be invoiced
The Exact Field Service app is available as of Exact Synergy Enterprise Product Update 252 and Exact Globe Next Product Update 407.
As a user you need to have a professional role and/ or a service management role.
This App is designed for C-GO1 use: -Realise FPV with smart phone -Super far range WiFi link -1080p HD video recording -Remote control of photo/video -Real-time microSD status shown -Preview of photo/video
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