The Help Desk Toolkit 2.5

Ovitz Taylor Gates in Development \ Misc. Dev. Tools

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.


   
 

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

The Help Desk Toolkit 2.5 Misc. Dev. Tools software developed by Ovitz Taylor Gates. The license of this misc. dev. tools software is shareware$, the price is 199.00, you can free download and get a free trial before you buy a registration or license. Do not use illegal warez version, crack, serial numbers, registration codes, pirate key for this misc. dev. tools software The Help Desk Toolkit. If you want to get a full and unlimited version of The Help Desk Toolkit, you should buy from original publisher Ovitz Taylor Gates.


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