Voicent CRM Dashboard 9.0.5

Voicent Communications, Inc in Internet \ Misc. Internet


CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions: phone, text message, email, and social media. With Dashboard, agents can deliver a superior customer experience with your organization.


   
 

Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver superior customer experiences for your organization.

Key Features:
Fully integrated with Voicent Call Center CRM, agents are able to manage customer CRM records directly in Dashboard.
Full integration with Call-scripting.
Embedded browser that can automatically convert phone numbers to easy, click-to-call buttons.
Includes a dialpad that can transfer, hold, park, record, and play audio during calls.
Includes a special window for entering call notes and a drop-down box for quickly setting call dispositions.
Visually displays incoming call ACD queues.
Easily schedule customer callbacks, with automatic call back reminders.
Fully integrated with Voicent FlexPBX for direct outbound dialing and voicemail handling.
Allows integration and customization with 3rd party CRM services and software, such as Salesforce.com, SugarCRM, ZohoCRM, and MySQL databases.

Voicent CRM Dashboard 9.0.5 Misc. Internet software developed by Voicent Communications, Inc. The license of this misc. internet software is freeware, the price is free, you can free download and get a fully functional freeware version of Voicent CRM Dashboard. Do not use illegal warez version, crack, serial numbers, registration codes, pirate key for this misc. internet freeware Voicent CRM Dashboard. Always use genuine version that is released by original publisher Voicent Communications, Inc.


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