Call Centre Course Certificate

Chase Cars 10.0.0 Barbara Nichols 

Chase Cars and Couriers

Hail a Chase Car minicab on-the-go from your Apple device. Booking a minicab via the app is even faster than calling the call centre.

Chase Cars and Couriers offer pre-booked and ASAP services for cash and account customers throughout Enfield and North London. Pay a fixed price by account, cash or. Freeware download of Chase Cars 10.0.0, size 1.05 Mb.


   
 

Easytrip SOS 1.0 Easytrip 

Easytrip SOS is a 24/7 breakdown assistance service for Ireland. This app puts you directly in contact with our call centre that will assess your situation and organise a suitable breakdown service / assistance.. Freeware download of Easytrip SOS 1.0, size 5.77 Mb.

Help365 1.0.0 Cellfind 

Help365 was developed to provide peace of mind for South Africans in any emergency.

What happens when you break down in a dangerous area, your kid is burnt from hot water, your grandmother falls? You simply alert the Help365 emergency call centre 24/7 from your cell phone panic number and we look after you.

And because we. Freeware download of Help365 1.0.0, size 2.94 Mb.

NewWayService 2.18 OroLogic Inc. 

NewWayService is the Help Desk software solution designed to maximise your service centre or call centre department. Whatever your industry, NewWayService allows you to easily track and manage calls, issues, jobs, requests or work orders.

With its very user-friendly environment, no intense training is needed to learn to use it.. Free download of NewWayService 2.18, size 21.83 Mb.

eTellicom VisualContact 5. 3. 2001 eTellicom 

eTellicom VisualContact features :
- Screen pops
- User GUI configuration (queue announcements, recording etc)
- Call Back
- Multimedia queuing – Voice/Email/Fax (Web chat in development)
- Unlimited Queues/Agents
- Agents skill based routing
- Agents can belong to any number of queues
- 3. Freeware download of eTellicom VisualContact 5. 3. 2001, size 54.75 Mb.

Freeware HelpDesk CentreDesk Group 6.101 Merging Technologies 

CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to. Free download of Freeware HelpDesk CentreDesk Group 6.101, size 41.94 Kb.

Rander Reports 1.1 Ranat Ltd. 

Rander Reports is a reporting solution that can analyze calls data gathered by Rander server.

Rander call log stores the information of all PBX calls controlled by Rander server, i.e. start time, duration , callerid, calledid, repliedlost, internalexternal, incomingoutgoing, etc.

Using these data, we can analyze load of. Free download of Rander Reports 1.1, size 20.04 Mb.

osCommRes 1.1.1 osCommRes 

Sell a product and a service in the same transaction. Our 100% free software builds on the secure, scaleable and reliable base of the osCommerce project to provide many great new features. Too many to list here! You can now sell bookings for events, classes, workshops and more. All sales can have automated e-Marketing and SMS-Marketing. In the. Freeware download of osCommRes 1.1.1, size 4.93 Mb.

SKY-click Dialler ADS-click SA 

The SKY-click Agent Console is the plug-in all "Agents" or users must have installed on their PC's in order to run SKY-click. The SKY-click Agent Console includes the interface which agents will use to receive, manage and log incoming calls. It is used hand-in-hand with the SKY-click administration console which is managed by an. Freeware download of SKY-click Dialler , size 1.65 Mb.

SuperVoice Communications Server 2 4 Pacific Image Europe 

This software will provide quality and flexibility for all your business demands. This system is versatile, expandable and best of all user friendly. The system easily expands to grow with your business with simple System Inter Connection capability to ensure long-lasting support. Features of SuperVoice Communications Server 2.4 -Allows user to. Free download of SuperVoice Communications Server 2 4, size 14.72 Mb.

SuperVoice Advanced Telephony 1.0 Pacific Image Europe 

SuperVoice Advanced Telephony is a state of the Art Voice & Fax system. With this system you can create your own IVR (Interactive Voice Response) systems, without the need of any programming! You can have up to 8 lines on 1 computer running at the same time, with the same, or with different scripts. Together with Text To Speech capabilities and. Free download of SuperVoice Advanced Telephony 1.0, size 13.61 Mb.

SuperVoice Pro 9.0 Pacific Image Europe 

A total communication solution software consolidating today's most widely used communication tools into one single channel. This software will provide quality and flexibility for all your business demands. This system is versatile, expandable and best of all user friendly. The system easily expands to grow with your business with simple System. Free download of SuperVoice Pro 9.0, size 19.94 Mb.

HelpDesk CentreDesk Repair 6.101 Merging Technologies 

CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates. Free download of HelpDesk CentreDesk Repair 6.101, size 5.70 Mb.

FREEWARE CentreDesk Corporate 6.101 Merging Technologies 

CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use.
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays. Free download of FREEWARE CentreDesk Corporate 6.101, size 20.97 Kb.

Payroll Software 4.0.1.5 Payroll software download 

Comprehensive employee planner software is beneficial for IT Company to records details of employee and easily manages employee shifts details including shifting time, duration without scheduling conflict. Payroll Software is a way to manages multiple companies’ details at one place and no need to use paper work. Staff management software. Free download of Payroll Software 4.0.1.5, size 4.95 Mb.

Halogen Business Process Management 1.0 Halogen Corporation (S) Pte. Ltd. 

Our software provides an excellent technology platform for your customers to share their documents and data with your back-office in a secure, reliable and efficient manner. The web enabled customer interface allows your customers to load data onto your servers is a secure environment. Each customer has an unlimited amount of unique logon ID?s and. Freeware download of Halogen Business Process Management 1.0, size 4.30 Mb.

Clockmate 6.30 Squares Solutions Company 

is a multi-user international clock program. It displays as many clocks as you like with different time zones, different clock styles and different window styles all on one screen. It can be used as a time calculator or a screen saver as well.
Clockmate is right for you if you need to know the time of a city or a country instantly. If you. Free download of Clockmate 6.30, size 38.64 Mb.

SentryWorks Screen Recorder 2.0 SentryWorks, Inc. 

Abra product is the most powerful screen recording solution available, and it allows you to save recordings in the Adobe Flash file formats (SWF & FLV). Abra™ is the most efficient and easiest to use screen recording application. You can use Abra for many different purposes. For example, you can monitor contact center agents, create. Freeware download of SentryWorks Screen Recorder 2.0, size 0 b.

Enhanced Order Entry 2 4 Beacon Link 

Successful order processing is dependent upon accurate order entry. "Enhanced Order Entry"
You can easily find products and input orders without using Sage, quickly and without mistakes. It is used by mail order businesses and at trade counters
It does this by providing a number of enhancements to the familiar Sales Order. Free download of Enhanced Order Entry 2 4, size 2.98 Mb.

MySpacer Pro 11 18 Axis 

My$pace navigator, link decoder, space eliminater,
batch tasker, tag writer and de-tracker. works with MySpace IM, or on its own.
My$pace IM tracks you, this program eliminates most of the tracking devices.
This application is designed by axis to save you time and download aggregates by navigating directly to the page you want,. Freeware download of MySpacer Pro 11 18, size 2.43 Mb.


Call Centre Course Certificate Web Results

The Call Centre

A documentary on the people and work at a particular call centre, by Jonh Perkins.

Call Centre - Call Centre Service

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Call Centre Managers Forum

Business Information and Resources for Call Center Managers.

B2B Call Centre

B2B call center is part of YourBA and is a young and progressive marketing and consulting firm in Hilversum. Our call center is focused primarily on business to business market and thinks it from...

Ticket Zone

Complete tour box office and national call centre support.

Kankei

Company that offers database management services, call centre services, direct marketing and direct mail, direct sales and customer relationship management.

Modus Group

Specializes in call centre environments. Services, business profile, case studies, news and contact information. Located in London, UK.