Help Desk Software

Network Management Suite 8.3 M.I.S.Helpers 

Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory . Free download of Network Management Suite 8.3, size 11.17 Mb.


   
 

DEKSI Network Inventory 13.4 DEK Software International 

DEKSI Network Inventory provides a complete software and hardware inventory of all your network p.c.s. DEKSI Network Inventory is an extremely powerful, feature rich, advanced, but easy to use software system designed to provide network administrators with comprehensive and detailed reporting on all the software and hardware inventory installed . Free download of DEKSI Network Inventory 13.4, size 19.40 Mb.

Alchemy Network Inventory 9.4.6 M.I.S.Helpers 

Alchemy Network Inventory is the most efficient and cost-effective way to have an easily accessible network inventory containing all the details of the hardware and software running on your network. If your business has a medium to large size corporate network, this is the essential tool to be able to monitor all those important assets. This . Free download of Alchemy Network Inventory 9.4.6, size 6.20 Mb.

DataTrack System 3.0.7794.7 Magnoware Systems 

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for . Free download of DataTrack System 3.0.7794.7, size 12.27 Mb.

Checklan Basic 1.2.0 Teck System Soft LLC 

Agentless Checklan Admin Basic is the easiest and powerful way to monitor, manage, inventory and act remotely on, all Performances counters, windows services, Processes, Printers, Sockets, Hardware.Checklan Basic allows you control DNS, WINS, Active Directory, switch, routers and more (by socket mode). No Deployment, Installation fast and easy, the . Free download of Checklan Basic 1.2.0, size 4.09 Mb.

FastRequest HelpDesk 7.0.4 FullData inc. 

FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one.FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List…).

You can create your own service requests form customized . Free download of FastRequest HelpDesk 7.0.4, size 49.17 Mb.

Radmin Remote Control 3.5.1 Famatech Corp. 

Radmin (Remote Administrator) is the popular, award winning secure remote control software which enables you to work on a remote computer in real time as if you were using its own keyboard and mouse. You can remotely access the same computer from multiple places and use advanced File Transfer function, multi-user Text and Voice chats, Remote . Free download of Radmin Remote Control 3.5.1, size 7.87 Mb.

SupportPortal 3.0 Escon Information Consulting 

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and . Free download of SupportPortal 3.0, size 2.90 Mb.

Instant Housecall 4.6 Instant Housecall Inc. 

Instant Housecall is a fast, easy remote access program that lets you offer remote support through firewalls. You can transfer files, and easily view and control the remote desktop. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be connected instantly, and you can instantly provide . Freeware download of Instant Housecall 4.6, size 1.94 Mb.

Skymol Communicator Live Chat 3.0 Skymol Corporation 

Skymol Communicator is a web-based customer service and live chat, live help system using Voice, Video, Text Chat communication forms on your web site.Skymol offers SaaS (Software-as-a-Service) live chat software, help desk software for online sales and customer service. Our on-demand solution establishes a powerful communications interface, . Free download of Skymol Communicator Live Chat 3.0, size 2.00 Kb.

Polar Help Desk 5.0 Polar 

Polar help desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal.Pay what you want for your first license of Polar help desk 5.Key advantages:
- Incorporate . Free download of Polar Help Desk 5.0, size 17.60 Mb.

Boldchat 6.0 Bold Software, LLC 

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call . Freeware download of Boldchat 6.0, size 7.14 Mb.

ChangeGear Express Service Desk Edition 4.5 SunView Software 

ChangeGear Express - Service desk Edition is an easy-to-use and simple-to-deploy change and incident management solution. ChangeGear's workflow is based on IT Infrastructure Library (ITIL) out of the box to reinforce best practices in your IT process. ChangeGear routes each Request for Change (RFC) through its entire lifecycle including: request, . Freeware download of ChangeGear Express Service Desk Edition 4.5, size 234.50 Mb.

SMP 2011 13.2.6 Eastbow Lab 

SMP is real-time and interactive PC inventory and help desk software for enterprises. SMP enables you to examine your hundreds or thousands of Windows PC's hardware and software automatically, manage risk by checking unauthorized changes, plan for future upgrade, solve technical issues, reduce TCO easily. This version fixes issue on the log . Free download of SMP 2011 13.2.6, size 1.32 Mb.

Web Tracks 2011 8.0.3 Gritware 

Web Tracks is web based PC Inventory and help desk software that is installed in your local environment. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks includes a comprehensive help desk module with integrated e-mail. . Free download of Web Tracks 2011 8.0.3, size 27.17 Mb.

Ticker Tape 1.3.2 AmberSoftware.co.uk 

Ticker Tape is a simple and cost efficient way to 'broadcast' unobtrusive, yet highly visible, messages to workstations spread over one or more Sites, without impacting the users normal work.

It's ideal for help Desks or Administrators wanting to proactively advise people of new issues or to update them on the progress of current issues . Free download of Ticker Tape 1.3.2, size 2.45 Mb.

BugAware 7.0 Jackal Software Pty Ltd 

Through a sophisticated interface, users can send help desk requests, track issues and bugs, and manage teams with ease. Critical and important tasks are easily recognized through a unique color-coded priority task list. Tasks can be sorted by urgency, issue, type, status and author and published in a printer friendly format for hardcopy output.

Templates for the Webshop Helpdesk 1.00 ITSTH 

Try Microsoft Outlook as great helpdesk for customer queries to Online and also Internet shops. One receives a preset folder structure with the typical subjects which occur in customer queries Online and also Internet shops, accompanied by tips for text modules that often can be put into these helpdesk areas. All Webshop text phrases allow a . Freeware download of Templates for the Webshop Helpdesk 1.00, size 250.88 Kb.

ITIL Service Management Excellerator 1.10 ProcessWorx LLC 

The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid . Free download of ITIL Service Management Excellerator 1.10, size 2.20 Mb.

Request Tracker 3.1 CyberNiche Software 

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge . Free download of Request Tracker 3.1, size 4.92 Mb.