Products of Voicent Communications, Inc.
Internet \ Misc. Network
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident! Statistical reporting helps you meet FTC's "Safe Harbor" requirement.
Free download of Voicent Call Center Manager 8.5.2, size
AgentDialer is a predictive dialer and a semi-automatic dialer combined system. In semi-automatic dialing mode, the system can rapidly dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent. Use AgentDialer.
Free download of Voicent AgentDialer 220.127.116.11, size
Voicent Gateway is ideal for developing interactive telephony applications such as Voicent AutoReminder and Voicent BroadcastByPhone. Based on the W3C VoiceXML standard, Voicent Gateway enables interactive voice access to the web and enterprise systems from any telephone. Voicent Gateway can be deployed on any Windows.
Freeware download of Voicent Gateway 18.104.22.1688, size